Get in Touch With Us

Whether you have a question about how a sweepstakes casino works, want to flag something on a review, or have a suggestion for a platform we should cover, this is the right place. Below you will find how to reach us, what to expect in reply, and the kinds of topics we are best placed to help with.

How to Reach Our Team

Email is the most direct and reliable way to contact us. Every message is read by a real person, and we aim to reply within two working days. Write to us at [email protected]

To help us get back to you faster, a short note about the nature of your enquiry at the top of your message makes a real difference — it means we can direct your email to whoever is best placed to help straight away.

What We Can Help You With

We cover a wide range of topics related to sweepstakes casinos and social casino platforms in the US. Here are the most common reasons readers reach out:

  • Questions about sweepstakes casino platforms — If something in our reviews or comparisons is unclear, or you want to know more about how a specific platform works — Gold Coins, Sweepstakes Coins, redemption thresholds, or state availability — just ask.
  • Corrections and accuracy concerns — We research and verify every detail we publish, but offers, terms, and state eligibility change frequently. If you spot something that looks out of date or inaccurate, we want to know. Accuracy matters to us, and reader feedback is part of how we keep content current.
  • New sweepstakes casino suggestions — If you have come across a recently launched platform that you think we should review, let us know. We are always looking to expand our coverage of new sweeps casinos in the US.
  • Feedback on site content — If a comparison, ranking, or article was useful — or if it missed something important — we genuinely want to hear it. Reader input shapes the topics we prioritise next.
  • Partnership and commercial enquiries — If you represent a sweepstakes casino operator or a related organisation and would like to discuss how we might work together, please introduce yourself and describe what you have in mind. Our editorial positions are not for sale, but we are open to conversations about legitimate partnerships.
  • Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on sweepstakes platforms, mention it in your message and we will point you toward appropriate support resources.

What Happens After You Write to Us

When your message arrives, it is reviewed by a member of the editorial team — not filtered by an automated system. You will receive a reply from a real person who has actually read what you sent.

Our standard response window is two working days. During busier periods it may take a little longer, and we appreciate your patience. We follow up on every message.

If your enquiry relates to a specific platform listed on this site — such as Crown Coins, Spinblitz, MegaBonanza, or any of the other sweepstakes casinos we cover — please include as much detail as you can. Offer names, dates, and the page you were reading all help us give you a more precise answer.

A Note on How We Review Sweepstakes Casinos

Our editorial team researches and verifies each platform we cover. We assess things like welcome offers and their material conditions, Sweepstakes Coin redemption processes, game libraries, state availability, and age eligibility requirements. Commercial relationships with operators do not influence rankings or ratings — position on this site reflects our independent editorial assessment.

We also make clear throughout the site that sweepstakes casinos operate under a promotional sweepstakes model, not as traditional real-money gambling platforms. If anything in our content blurs that distinction, please flag it.

For a broader overview of how these platforms work and which ones we currently rate most highly, see our guide to the best-rated sweepstakes casinos — it covers the dual-currency model, free entry options, and what distinguishes newer platforms from more established ones.

Editorial Standards and Transparency

We hold ourselves to the same standards we apply when reviewing platforms. That means:

  • We do not publish claims we cannot verify.
  • We update content when terms, availability, or offers change.
  • We distinguish clearly between editorial opinion and commercially supported content.
  • We never represent a sweepstakes casino as a licensed real-money gambling site.

If you believe something we have published falls short of these standards, that is exactly the kind of message we want to receive. It helps us do better work.

Before You Write

A few things worth noting that may save you time:

  1. We are not affiliated with any individual sweepstakes casino operator. We cannot access your account, process redemptions, or resolve platform-specific disputes on your behalf. For those, you will need to contact the platform directly.
  2. State eligibility changes. If you are asking whether a specific platform operates in your state, check the operator's current terms alongside our review — availability can change after we publish.
  3. Tax questions. Prize redemptions through Sweepstakes Coins may be taxable under federal and state rules. We can point you toward general information, but for specific tax advice, you should consult a qualified tax professional or refer to official IRS guidance.

We look forward to hearing from you.